Shipping & Returns

FREE Shipping on orders over $49. to USA 48 States -- Order weight under 1 pound will ship via United States Postal First Class Mail Service (2-5 business days depending on destination). Order weight 1 pound or more will ship via United States Priority Mail service (1-3 business days depending on destination). You will receive a delivery confirmation number via e-mail when your order is shipped.

All orders under $49.  is a flat fee of $4.95 shipped by United States Postal First Class Mail Service. Packages arrive in approx. 2-7 business days. Orders placed after 2 p.m. PST ship the next business day. Excludes weekends and U.S. holidays. You will receive a delivery confirmation number via e-mail when your order is shipped.

Same Day Shipping on orders of in stock items placed before 2 p.m. PST.   Excludes weekends and U.S. holidays. If an order contains backordered products, the in-stock items will ship first and the backordered items will ship when they arrive. Some other exceptions may apply.

Faster Shipping Service for United States:

USPS PRIORITY – United States Postal Service Priority Mail – 1-3 business days.

USPS EXPRESS - United States Postal Service Express Mail – 1 business day.

International Shipping: No problem. We ship worldwide.  Shipping costs vary per country. Shipping rates listed upon checkout.

USPS FIRST CLASS International - United States Postal Service First Class International

USPS PRIORITY International – United States Postal Service Priority Mail International

USPS EXPRESS International - United States Postal Service Express Mail International

All International orders are subject to Customs inspections as well as possible fees and/or taxes. These charges are determined by the country to which the package is shipped and payment is the responsibility of the customer, not HelloBeautifulFace. Some packages may be delayed as much as 2-3 weeks, depending on Customs. Signature may be required upon delivery. HelloBeautifulFace reserves the right to cancel any International order. Shipping charges, taxes, and other country’s fees are non-refundable.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.